Terms of Service

Effective: May 26, 2026

These Terms of Service (“Terms”) govern your use of the Resume Guide mobile application (the “App”) published by Zenawi (“we,” “us,” or “our”). By installing, signing in to, or otherwise using the App you agree to these Terms. If you do not agree, do not use the App.

1. Who can use the App

You must be at least 13 years old (or the minimum age of digital consent in your country, whichever is higher) to use the App. By using the App you confirm you meet that age requirement and that any information you provide about yourself is accurate.

2. Your account

You are responsible for keeping your sign-in credentials secure and for everything that happens under your account. Notify us at support@resumeguide.ai promptly if you believe your account has been compromised.

3. Your content

You retain ownership of the resumes, cover letters, job descriptions, photos, and other content you create or upload (“Your Content”). You grant us a limited, worldwide, royalty-free licence to host, store, and process Your Content only as needed to operate the App and provide the features you use (for example, sending text to an AI service to generate a suggestion). This licence ends when you delete the content or your account.

You confirm that Your Content does not infringe anyone else’s rights and that you have the right to upload it.

4. AI features and disclaimer

AI-generated content may contain errors, omissions, fabrications, or out-of-date information. Always review and verify every line before sending a resume or cover letter to a real employer. You are responsible for what you submit.

The App uses third-party AI services to generate resume rewrites, cover letters, HR summaries, and similar text. We do not guarantee that AI output is accurate, complete, suitable for any particular job, or free of bias. AI features are provided “as is” and are tools to assist you, not a substitute for your own judgement.

4a. Fair hiring — HR features

The HR features in the App (candidate analysis, job-fit scoring, interview-guide generation) are decision-support tools only. They are not a substitute for a qualified human review of any candidate.

You agree that:

Resume Guide scores are estimates — review with humans before hiring decisions. You will not use a Resume Guide fit score as the sole basis for hiring, rejecting, advancing, or rejecting a candidate.
Resume Guide does not analyze protected-class attributes (such as age, gender, race, ethnicity, religion, disability, national origin, marital status, pregnancy, veteran status, sexual orientation, or gender identity), and you will not configure or use the App to do so.
You are responsible for complying with all applicable employment, anti-discrimination, and AI-disclosure laws in the jurisdiction where you hire (including but not limited to Title VII, the ADA, the ADEA, NYC Local Law 144, the EU AI Act, and any state, provincial, or municipal equivalent).

4b. Reporting inaccurate Resume Guide output

Every screen in the App that shows Resume Guide-generated content also has a “Report inaccurate Resume Guide output” option. We review every report and use it to improve the product. Reporting an output does not by itself remove it from your account — you can also edit or delete the content yourself.

5. Purchases, credits, and subscriptions

The App offers optional one-time purchases and subscriptions through Google Play. By purchasing, you agree both to these Terms and to Google Play’s payment terms.

Credits and other digital items you buy:

are licensed to you for personal use within the App;
are not transferable to another account;
have no cash value;
are consumed as you use the features they unlock;
may be revoked if a purchase is reversed or refunded.

6. Refunds

Refunds for purchases made through Google Play are handled by Google Play under Google’s Refund Policy. Please request refunds through your Google Play account. We do not process payments directly and cannot issue cash refunds outside Google Play.

If Google Play refunds a purchase, any credits or features granted for that purchase will be reversed in the App.

7. Prohibited use

When using the App you agree NOT to:

impersonate another person or fabricate work history, credentials, or identity in a way intended to deceive an employer or recruiter in violation of applicable law;
upload content that is unlawful, defamatory, hateful, sexually explicit, infringing, or that contains malware;
use the App to harass, stalk, dox, or discriminate against any person or protected group;
use the App to evaluate candidates in a way that violates anti-discrimination or employment law;
attempt to access another user’s account or data;
reverse engineer, decompile, or attempt to extract the source code of the App, except where permitted by law;
use automated means (scraping, bots) to interact with the App;
resell, sublicense, or commercially redistribute App features without our written permission;
use the App to generate spam, mass-mailed cover letters, or similar abusive volume.

8. Intellectual property

The App itself — including its source code, designs, template layouts, written copy, logos, and trademarks — is owned by Zenawi or its licensors and is protected by copyright and other laws. These Terms do not transfer any of those rights to you.

9. Suspension or termination

We may suspend or terminate your access to the App at any time if we reasonably believe you have violated these Terms, abused the AI features, attempted to defraud our billing, or put other users at risk. You may stop using the App at any time and delete your account by emailing us as described in our Privacy Policy.

10. Disclaimers

The App is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or that the App will be uninterrupted or error-free. We do not warrant that using the App will help you get a job or that AI-generated content is accurate.

11. Limitation of liability

To the maximum extent permitted by law, Zenawi and its contributors are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising from or related to your use of the App — even if we have been advised of the possibility of such damages.

Our total liability to you for any claim relating to the App is limited to the greater of (a) the amount you paid us for the App in the twelve months before the claim, or (b) US $20.

12. Indemnification

You agree to defend, indemnify, and hold harmless Zenawi from any claim, loss, liability, or expense (including reasonable legal fees) arising from your violation of these Terms, your misuse of the App, or your violation of anyone else’s rights.

13. Governing law and disputes

These Terms are governed by the laws of the State of Washington, United States, without regard to its conflict-of-law principles. You and we agree that any dispute arising out of or relating to the App or these Terms will be brought exclusively in the state or federal courts located in King County, Washington, and we both consent to the personal jurisdiction of those courts.

14. Changes to these Terms

We may update these Terms from time to time. When we do, we will update the “Effective” date at the top of this page and, for material changes, notify you inside the App. Continued use of the App after a change means you accept the updated Terms.

15. Contact

Questions about these Terms? Email us at support@resumeguide.ai.