Delete your Resume Guide account or data

For users of the Resume Guide mobile app, published by Zenawi. Last updated: July 15, 2026.

You have full control over your data in Resume Guide. You can either delete individual items (a single resume, cover letter, saved job description, match result, or candidate) without touching the rest of your account, or delete your entire account and all data in one step.

Delete individual data only

If you want to remove specific items but keep your account active:

A resume: open the app, go to Resumes, and swipe left on the resume (or use Select mode to delete several at once).
A cover letter: swipe left on it in the Letters tab.
A saved job description: open More → Job Descriptions and delete the entry.
A match result: open More → My Optimization Results and delete the entry.
A candidate (Screen & Interview users): swipe left on the candidate in the Candidates tab.
A favorite template: tap the star icon on the template card to remove the favorite.

Deleted items go to the app's Recycle Bin for 30 days, where you can restore them or delete them permanently right away (More → Recycle Bin → Delete permanently, or Empty bin). After 30 days they are permanently removed from our servers automatically.

If you can't sign in or no longer have the app, email support@resumeguide.ai describing the specific items you want deleted, along with the email address on your account. We'll process the request within 7 days.

Delete the entire account (and all data)

If you want to remove everything at once, you have two options:

Option 1: delete from inside the app (fastest)

Open the Resume Guide app on your phone.
Tap the More tab at the bottom.
In the Account section, tap Delete my account.
Confirm it's really you: re-enter your password, or sign in once more with Google.
Tap Delete my account and confirm the final warning.

Your account and all data are removed immediately. You'll be signed out and returned to the login screen.

Option 2: email us

If you no longer have the app installed, or you can't sign in:

Send an email to support@resumeguide.ai with the subject “Delete my account”.

Include:

The email address you used to sign in.
A short note confirming you want your account deleted.

We will delete your account within 7 days of receiving the request and confirm by email when it's done.

This action is permanent. Once deleted, your resumes, cover letters, saved job descriptions, match results, interview sessions, candidate data, owned premium templates, and remaining credits cannot be recovered, and unused credits are not refunded.

What is deleted

The following is permanently removed from our servers:

Data type	What happens
Account (email, sign-in)	Deleted immediately
Every resume you created or uploaded	Deleted immediately
Cover letters, saved job descriptions, match results, and interview sessions	Deleted immediately
Candidate data, evaluations, and notes (Screen & Interview)	Deleted immediately
Uploaded files (resumes, job descriptions, candidate resumes)	Deleted immediately
Favorites and owned premium templates	Deleted immediately
Credits, purchase records, and usage history	Deleted immediately
Security and usage logs	Deleted immediately

What is kept

Data type	Details
Anonymized deletion record	A one-way hash of the account id, the email domain (for example “gmail.com”), and item counts. It contains no name or email address and cannot identify you. We keep it to prove the deletion happened and to prevent abuse.
Google Play purchase records	Google keeps its own record of your purchases under Google’s policies. Refunds and receipts are handled through Google Play.
Backups	Residual copies in our infrastructure providers’ rolling backups age out automatically, typically within 30 days of deletion.

No record we retain can be used to identify you personally.

Questions?

Email support@resumeguide.ai and we'll respond within a few business days.